WITHDRAWAL / RETURN

You have the right to return the entire order or part of it without having to tell us the reason why you want the products returned, within 14 calendar days from the date you receive it. In this case, only the direct cost of returning the products will be borne by you. In case the reason for your return concerns a mistake of the company, we undertake to bear the cost of returning the product, provided that the return has been made with the same transport company upon receipt.

To exercise the right of withdrawal, you have the obligation to complete and submit the special "return form" available on our website. You are obliged to send the product in the perfect condition in which you received it, ie without having its packaging violated and confirming that the special markings of the product have not been removed. In addition, you must include the retail receipt at the same time as submitting the withdrawal statement contained in the "return form". The return will be accepted only by sending with a transport company (courier) and only after the approval of the company.

Return Form

After the return of the product, and if approved by the Company, the customer is reimbursed in full or by a corresponding deposit in his bank account, which he has filled in the return form that necessarily accompanies the returned goods, or otherwise.