TERMS OF USE, CONFIDENTIALITY AND TRANSACTION POLICY
giannakopoulos-home.gr

INTRODUCTION

Https: // www. giannakopoulos-home.gr is an online commercial store selling products through the Internet, created and operated by the company under the name "Ioannis Giannakopoulos", based in Lamia at 18 Kolokotroni Street and legally represented, with TIN: 054109312 and D.O. Lamia, with email address This email address is being protected from spambots. You need JavaScript enabled to view it. and telephone online store service: 22310 28705 & 693 218 0008.

Every visitor of the website https: // www. giannakopoulos-home.gr, who enters as a visitor or trades (customer) with the online store, (places an order), agrees and unconditionally accepts the following terms expressed here, without exception.

General terms

The company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. .

Providing information

The company undertakes that the information provided on its website is complete, true, valid and accurate in terms of products - services, as well as its identity. The company is not responsible and is not bound by electronic data entries that were made inadvertently, unintentionally due to technical or typographical errors where they can not be predicted and has the right to correct, modify them, as soon as it realizes their existence.

Limitation of Liability

The company is not responsible and has no obligation to compensate for any damage or loss resulting from the cancellation of orders, non-execution or delay in their execution, for any reason.

It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the non-availability in which case bears no further responsibility.

The company is not liable civilly or criminally for any damage that may occur to a visitor of the online store or a third party from the operation or use of the website giannakopoulos-home.gr regarding the inability to provide services or products or information available to it .

User - Customer Responsibilities

The user-customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. Obliged not to use the trademark giannakopoulos-home.gr for:

Sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal for any reason, causes illegal attack and damage to giannakopoulos-home.gr or any third party or violates the confidentiality or confidentiality of information of any person.
Sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc.
Submit, publish, e-mail or otherwise transmit any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of work relationships or covered by confidentiality agreements).
Sending, publishing, emailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind.
Sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware.
Intentional or unintentional violation of applicable law or regulations.
Harassment of third parties in any way.
Collect or store personal data about other users.
Privacy

The website giannakopoulos-home.gr is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your transactions and which is protected by us.

Giannakopoulos-home.gr is committed to protecting the Personal Data that is disclosed to them. Personal data, therefore, are managed and protected with the utmost care, in accordance with Law 2472/1997 on the protection of personal data, as amended and in force, and in accordance with European Regulation No. 679/2016 on the Protection of Personal Data. Data, which has been in force since May 25, 2018. ("applicable Greek law").

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website giannakopoulos-home.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement relates solely to your personal data, which you provide to us during the transaction on this website.

The information provided voluntarily by the users of the mentioned website, is used by giannakopoulos-home.gr, in order to have direct and substantial communication with the users, to provide them with answers to specific questions they ask and finally to serve and execute the their orders. The information collected by giannakopoulos-home.gr through the website aims to measure its traffic number and facilitate transactions with customers. Giannakopoulos-home.gr does not distribute to any other organization or partner that is not connected to giannakopoulos-home.gr the email addresses, or any other information concerning its users and customers.

Gathering information

Giannakopoulos-home.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to trade, to register on our website and / or to send an email to giannakopoulos-home.gr.

Use of Information

Giannakopoulos-home.gr collects types of information and data that the visitor gives us during his registration as a customer. When filling out any order form on our website, you will be asked for the name, address, postal code of your area, the your email address, optionally a contact telephone, how to pay for the order. In addition, you may be asked for more specific information, such as shipping details of an order. Giannakopoulos-home.gr makes use of the information you give us during the electronic sending of the form, in order to contact you as a customer for the delivery of the products.

Access to Information

Every order processing requires the collection of personal data, for delivery or reservation of an order. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the person in charge of giannakopoulos-home.gr. The submission of your personal data by you means that you consent to this data being used by employees of giannakopoulos-home.gr for the reasons mentioned above. Giannakopoulos-home.gr provides its customers with the level of security mentioned in this Privacy Statement. In no other case can your personal information be shared with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data, which has been collected online without your prior consent (for example in case of a court decision).

SECURITY

SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites (websites) to network users and for the encryption of data between network users and network servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted. In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

The giannakopoulos-home.gr certificate was issued by the Sectrigo RSA Domain Validation Secure Server CA and is intended to guarantee the identity of the remote computer, guarantee your identity on a remote computer, so your connection is secure so your information, for example your passwords, credit card numbers, etc. are private when uploaded to this site.

Cookies

Giannakopoulos-home.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access in it, and for data collection to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process your transactions while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for the website www.giannakopoulos-home.gr to function properly and smoothly.

Newsletters

The website sends newsletters to registered users or anyone else who has stated that they wish, through a specific mechanism. All the recipients of the newsletter, have the possibility to be deleted from the service, through a special mechanism, a link to which there is in every message.

Periodic Changes

Giannakopoulos-home.gr continuously expands, updates and improves its website, and the related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures applied by giannakopoulos-home.gr

If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.

ORDERS / DELIVERY OF PRODUCTS / SHIPPING COSTS

Prices

The prices listed are the final ones.

Order Completion / Confirmation

Upon completion of the order, the customer will receive from giannakopoulos-home.gr via email for confirmation and the order number.

Cancellation of order

Before the order is completed, during the electronic order process, the customer can click on the corresponding field "Cancellation" and thus proceed to the automatic cancellation of his order. She can also inform about her cancellation by phone or e-mail.

Order tracking

Giannakopoulos-home.gr provides the customer with the opportunity to follow the progress of his order, through the informative emails he receives every time his order changes stage. Also, at any time, the customer can enter the "Order Progress" link that will be in the order confirmation e-mail and give the codes of that order, in order to be informed about the stage of his order.

WITHDRAWAL / RETURN

You have the right to return the entire order or part of it without having to tell us the reason why you want the products returned, within 14 calendar days from the date you receive it. In this case, only the direct cost of returning the products will be borne by you. In case the reason for your return concerns a mistake of the company, we undertake to bear the cost of returning the product, provided that the return has been made with the same transport company upon receipt.

To exercise the right of withdrawal, you have the obligation to complete and submit the special "return form" available on our website. You are obliged to send the product in the perfect condition in which you received it, ie without having its packaging violated and confirming that the special markings of the product have not been removed. In addition, you must include the retail receipt at the same time as submitting the withdrawal statement contained in the "return form". The return will be accepted only by sending with a transport company (courier) and only after the approval of the company.

Return Form

After the return of the product, and if approved by the Company, the customer is reimbursed in full or by a corresponding deposit in his bank account, which he has filled in the return form that necessarily accompanies the returned goods, or otherwise.

Products delivery

The delivery of products, after a confirmed order is done either with a cooperating courier (1-3 days after the confirmation of the order, or in 4-7 days for products under order) or upon receipt from the store.

Delivery time

Delivery time is 1-3 days with a cooperating courier after confirmation of the order for products immediately available, or in 4-7 days for products under order.

Shipping charges

Free, for product orders over € 99.00

For orders under € 99.00 the shipping cost is € 4.95

Payment methods

Payment at our place
Those who live near our headquarters which is in Lamia, 18 Kolokotroni Street, can come to pick up the products they have ordered by paying on the spot.
Cash on delivery
You can pay for your order by cash on delivery by paying the partner courier company upon delivery to your place, of the products you have ordered, upon confirmation of the order. (Surcharge € 1.95)
By bank deposit
You can pay for your order at any bank we work with through a physical store, e-banking or phone banking after the order is confirmed.
Collaborating Banks: Eurobank: GR6302601210000130102610603 - National Bank: GR0301103960000039663200234 (Beneficiary: Giannakopoulos Ioannis)
Payment by debit or credit card
Using securely as an Online Payment Solution through the order form